Q: Where do I send the prescription?
A: Fax: (800) 495-6695

Q: Do I need a prescription?
A: YES. This is a FDA requirement. We need a copy of a physician’s prescription before
we can send the unit. It should say NeuroMove™ therapy and not muscle-stim or biofeedback.

Q: Can the NeuroMove™ be used at home?
A: YES. The NeuroMove™ is especially suited for home use. The device is self-adjusting,
so there should be no adjustments necessary. In some cases a longer rest-period is
desirable to allow for a longer time to relax.

Q: My physician/therapist tells me that I have reached a “plateau” and that I
should not expect more improvement.
A: All patients in the clinical studies were more than six months post-stroke. One clinical
study concludes that there is no relationship between the results and the time since the

Q: My stroke was several years ago. Will the NeuroMove™ work for me?
A: Clinical research shows that there is no relationship between the time since the stroke
and results.

Q: Is this like a Tens unit?
A: NO. TENS (Transcutaneous Electrical Nerve Stimulation) is only electrical stimulation
used for pain relief. TENS has no effect whatsoever on stroke recovery.

Q: Is this like regular muscle stimulation?
A: NO, the stimulation is only applied WHEN the patient comes up with a REAL attempt
to move the muscle, and only then the stimulation is applied for typically five seconds.
There is no muscle training involved with this small amount of stimulation; it is merely a
replacement for any other reward such as giving the patient a piece of candy, etc.
This is found to be the most effective form of feedback, as the patient can see that he/she can
actually make a difference and move the muscle – just by thinking about it. Some patients also
benefit from the sensory feedback in addition to the visual.

Q: Is this like regular biofeedback?
A: NO, regular EMG (electromyography) may in some cases also have a very sensitive
input, but for most other applications the input signals are filtered and averaged (RMS)
so that the small changes do not affect a steady and clear reading for monitoring. For
stroke survivors – some of whom have nearly no EMG activity or a lot of muscle tone with high
background “noise” – regular EMG/biofeedback will not stand a chance of detecting the
changes that indicate a real attempt from the brain. The NeuroMove measures peak values
in the EMG and has a very fast input circuitry. Instead of averaging the input it does the
opposite -it looks for a pattern in the small changes that indicate a real attempt. A very
effective demonstration of this is when a non-patient actually triggers the NeuroMove
just by thinking about it and imagining a movement.

Q: I have a lot of muscle tone. Will it help?
A: NeuroMove therapy often reduces the muscle tone or spasms, mainly due to the muscle
stimulation that is applied 20-50 times during the half hour session. You may call this a

Q: When does NeuroMove therapy not work?
A: When a patient is not cognitively intact, confused, not able to concentrate on simple tasks
or is simply not motivated (Note: sometimes other family members or friends more than
the patient) – Since it is “brain exercise” it does not work without motivation and concentration.